Write clear, accurate and compelling user-interface copy for experiences on nytimes.com, in The New York Times app and more.
Manage inbound UX writing requests, prioritizing tasks and assigning overflow projects as needed.
Maintain quality and consistency across projects and teams, acting as a brand voice steward to ensure all UX copy meets brand, newsroom and product style guidelines and lives up to the journalism itself.
Expertly apply brand voice in wayfinding moments, enhancements, paywalls and payflows, plus new tools and features, adjusting tone as appropriate. Touch points might include push notifications, tooltips, light boxes, bottom sheets, screens for new flows and more.
Mentor in-house writers and manage a small team of freelance UX writers.
Consider problems from multiple angles while aligning work with overarching business and engagement goals.
Use insights, data and strategy to influence product copy.
Collaborate with designers, prototypers, marketers and more to create compelling UX solutions.
Communicate the strategic intent of your work in meetings, presenting rationale to a broad group of partners, including leadership.
Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Basic Qualifications:

8+ years of experience writing for product, brand and UX across multiple products, teams or surfaces.
Experience managing or functionally leading writers.
A portfolio that shows ideas expressed clearly across a range of touchpoints.
The ability to write clear, succinct and engaging copy while writing for small spaces.
The ability to collaborate with multiple partners and adjust copy based on data and input from others.
Fluent in branding and UX theory and practice.
Proficiency using Figma.

Preferred Qualifications:

A love of writing and storytelling, with the ability to apply it to systemic thinking.
Curiosity about every piece of the customer journey.
A belief in the value of journalism to people and society, and genuine curiosity about our work and company. We hope you enjoy reading, watching and listening to New York Times journalism and products.

REQ-020577

Additional Compensation and Benefits

For roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock. Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, employee stock purchase plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs.

For roles outside of the U.S., information on benefits will be provided during the interview process.

The annual base pay range for this role is between:

$145,000 - $160,000 USD

Candidate Use of GenAI Tools:

We’re excited to learn more about you and your experience. To keep our hiring process as fair and authentic as possible, we ask that you submit your own work and not use GenAI tools to generate substantive content during the application and interview process.

If you’re an engineering candidate, we’ll let you know what specific GenAI tools you are permitted to use for your technical assessment.

The New York Times Company is committed to being the world’s best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across

Writing Jobs

New York Times Company

Senior Manager, UX Writing