Account Operations Specialist

About the Role

Title:Account Operations Specialist
Location: Austin United States

Job Description:

Q1Media is hiring!

Q1Media is seeking a hardworking, ambitious Account Operations Specialist who will drive campaign success from launch to wrap. You'll handle everything from reviewing insertion orders to optimizing placements, managing reporting, and collaborating with clients and internal teams to ensure flawless execution. Ideal candidates bring hands-on experience in search engine marketing (SEM) and social platforms.

About Q1Media

Founded in 2004, Q1Media is a digital media sales and services company recognized for excellence and culture. We've been named one of the Best Companies to Work For in Texas and a Best Place to Work in Central Texas multiple years running, along with numerous other awards.

As a remote-first company, we value flexibility and work-life integration while working toward a mission of delivering world-class media services and campaign execution for our agency and brand partners. Our team is guided by four Core Values: Earning Trust, Delivering Results, Learning and Being Curious, and Paying it Forward. Headquartered in Austin, TX, Q1Media has a nationwide presence with team members across the country.

Details

• Position: Account Operations Specialist, Full Time

• Location: Austin, TX - Hybrid

• Hours: 9am-6pm (flexible)

• Compensation: Salary commensurate with experience, potential bonuses and incentives, medical and dental benefits (no qualifying period), 401k

• Perks: 18+ paid holidays per year, PTO starting at 20 days (prorated for the first year), Fit Perk Program, EAP, parental leave benefits for birthing and non-birthing parents, company-paid Life & ADD Insurance

• Environment: Fun, ambitious, and driven - Q1Media's strong culture and year-over-year growth come from our people. We foster a workplace that inspires excellence, connection, and community through company gatherings, team events, and volunteer opportunities.

Responsibilities

• Account Management responsibilities - reviewing insertions orders, gathering assets, running weekly reporting, creating & presenting reports/presentations to clients, and executing accurate monthly spend reports

• Ad Ops responsibilities - setting up campaign line items in various serving systems, trafficking tags, and optimizing line items based on performance goals. Troubleshoot technical issues

• SEM & Social responsibilities - assisting with and/or managing the search and social portions of campaigns, or entire campaigns in which search and/or social are the main line items.

• Communicate with clients, partners, publishers, internal teams, and other entities involved in the campaign process.

Job Requirements

• 2-3 years of Digital Media/ Ad Operations Experience

• Advertising Major is encouraged but not required

• Knowledge of the Microsoft suite, especially Excel and PowerPoint

• Strong communication and organizational skills

• Experience managing campaigns within Amazon Ads is a plus but not required.

Q1Media is a subsidiary of Ionik (TXS:INIK), a Canadian-based corporation uniting a seasoned group of digital advertising leaders to energize new possibilities for brand growth and performance.

Q1Media is committed to an inclusive workplace where everyone can thrive. We provide equal opportunities and prohibit discrimination or harassment of any kind, ensuring fairness and respect for all.

Q1Media does not currently provide employment visa sponsorship.