Accounts Receivable Officer

About the Role

Title: Accounts Receivable Officer-12month contract

Location: North Ryde Australia

Job Description:

About Demant:

#LI-TS1 #LI-HYBID

Demant is a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss connect and communicate with the world around them. For more than a century, the Demant Group has played a vital part in developing innovative technologies and know-how to help improve people's health and hearing. In every aspect, from hearing devices, hearing implants and diagnostic equipment to hearing care all over the world, Demant is active and engaged. A growing business in intelligent audio solutions for gaming and office communication is also a significant part of the Group.

The Demant Group operates in a global market with companies in more than 30 countries, employs approx. 17,500 people globally. Our products are sold in more than 130 countries where we create life-changing differences through hearing health.

Responsibilities:

• Having the mindset of automation the process and allocate payment efficiently

• Downloading the bank statement, entering & applying payments received to customer accounts for retail on a daily basis

• Contacting customers to process credit cards

• Collections of overdue accounts for Retail customer

• Actioning multiple inboxes

• Attending monthly Wholesale and Diagnostic meetings with internal stakeholders

You will be successful in this role if you have:

• Excellent communication and written skills to work with our Retail customers on their payment plan. (90% of the job)

• Advance Excel skills, v-lookups

• High level of ability in effectively handling enquiries & disputes

• Possess outstanding attention to detail

• Possess High volume invoices

• Proactive with high volume outbound calls

• Enjoys clawing back debt and building rapport and long-lasting relationships with clients and internal stakeholders

We are offering:

• Competitive salary + Super

• Work-life balance with hybrid (3days in the office)

• "My Reward" program benefits.

• Employee assistance program

• Friendly and supportive environment

• Free premium coffee/tea, snacks, bread, fresh fruit, nuts, biscuit and many more!!!

• Monthly morning tea & social club activities

• Free onsite parking

Qualifications:

Tertiary qualifications in finance / accounting is desirable (not essential)

Recruitment process: