Accounts Receivable Specialist (Pocket Nurse)

About the Role

Accounts Receivable Specialist

Location: Farmington Hills, Michigan

Work Arrangement: Hybrid (Hybrid on-site/remote work schedule.)

Employment Type: Full-time, Non-Exempt

Department:            Accounting

Reports To:     Accounting Manager                             

FLSA Status:            Nonexempt

DiaMedical USA is a fast-growing medical equipment distributor looking to fill an Accounts Receivable Specialist role in our Farmington Hills, MI office. At DiaMedical USA, our mission is to improve quality healthcare by acting as a turnkey solution for healthcare facilities and educational institutions, allowing clinicians and instructors to prioritize patient care.

As one of the largest healthcare and education equipment providers in the country, we achieve our mission by simplifying the purchasing process and operating as a single source supplier of over 1,500 healthcare and instructional manufacturers.

The Accounts Receivable Specialist is responsible for all Accounts Receivable (A/R) duties and assists with Accounts Payable (A/P) as needed.  Areas of focus include but are not limited to the following: computing, classifying, recording, and verifying numerical data for use in maintaining accounting records.  

The focus of this job is producing high quality, detailed work based on established guidelines. Consistent, error-free work is essential, requiring patience and a willingness to handle and complete job routines. The job environment promotes steady work output so work can be completed on time and accurately.

Key Responsibilities and other duties as assigned:

• Responsible for daily cash applications such as processing daily credit card payments, check deposits, lock box ecommerce payments and ACH.

• Handles the collections of outstanding accounts from existing customers including all aspects of collections, resolving customer billing problems, and reducing accounts receivable delinquency.

• Assists sales and customer service departments as well as customers by answering questions related to accounts, procedures, services and providing requested invoice copies

• Sends customers’ month-end statements.

• Manages sales tax exemption certificate database and ensures customers are updating appropriately in NetSuite.

• Researches and processes customer claims of invoice payment.

• Generates daily billings and review for accuracy of sales, shipping costs, and other miscellaneous charges.

• Maintains information within the ERP system by creating and updating customer records, verifying billing contacts and payment terms, documenting collection communications, and ensuring account data is accurate to support invoicing, collections, and reporting.

• Assists with A/P duties including processing vendor bills against purchase orders or requesting management approval for independent department expenses.

• Responsible for the billing of dropship orders when vendor invoices are received and able to be processed.

• Assists with ad-hoc reporting and NetSuite projects.

• Maintains business confidentiality of all records, products, demographic information, or any information that is specific to the planning, development, and operation of DiaMedical.

Supervisory Responsibilities:

• This position has no supervisory responsibilities.

Education:

• Bachelor’s degree in Accounting, Finance, or a related field or the equivalent of 4 years combination of education and experience.

Skills and Experience:

• Strong knowledge of fundamental accounting principles, practices, and terminology.

• Ability to present numerical data effectively and work with mathematical concepts and basic accounting functions.

• Proficient in Microsoft Office products primarily Word, Excel, and Outlook.

• Strong interpersonal, written, and verbal communication skills with ability to build working relationships with individuals of varying personalities.

• Quality driven with high attention to detail and accuracy.

• Ability to work independently and use critical thinking skills to identify and resolve potential concerns.

• Ability to understand business implications of decisions.

• Highly organized with the ability to manage multiple priorities and meet deadlines.

• Works within approved budget; contributes to profits and revenue and conserves organizational resources.

Benefits and Compensation:

• Competitive wages.

• Medical, dental, and vision insurance coverage options.

• 401(k) retirement plan with company matching contributions.

• Paid time off, personal time, paid holidays, and hybrid onsite/remote work schedule.

• Company-paid life insurance.

• Voluntary life, disability, accident, and critical illness insurance options.

• On-site fitness center.

• Casual dress code.

• The opportunity to make a difference in the ever-growing healthcare field.