Assignment Coordinator

About the Role

Job Type

Full-time

Description

Job Title: Assignment Coordinator

Job Location: Fully Remote – equipment provided

Job Type: Full-Time, Hourly, Non-exempt

Compensation: $18/hour, paid weekly

Reports To: Regional Manager 

Full-Time Benefits:

• Paid Time Off and Paid Holidays

• Health, Dental, Vision, Employer Paid Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts

• 401K with Company Match

Frasco, Inc is seeking an energetic and organized individual for our Assignment Setup Department. This individual must thrive in a demanding environment, appreciate technology, and want to advance with a dynamic, fast-growing company. This candidate must have keen attention to detail and be an adaptive person.

  Essential job functions include, but are not limited to:  

• Manages sensitive client data and PII (Personally Identifiable Information) by ensuring the confidentiality and security of client information by adhering to data protection and company policies

• Assesses referrals, inputs data, and assigns appropriate service to management in an accurate, efficient, and timely manner.

• Collaborate with colleagues, managers, and sales staff to thoroughly analyze referrals and gain a clear understanding of client requirements

• Achieves set productivity targets and maintains a low error rate, meeting the criteria established for the role after an initial probationary period.

Requirements

• Excellent written and verbal communication skills, with the ability to communicate clearly, professionally, and with appropriate tone across a variety of audiences

• Able to communicate clearly and concisely with clients and internal individuals 

• Strong focus on accuracy and excellent organizational abilities

• Ability to understand and interpret diverse types of documents

• Proficiency in troubleshooting and resolving issues

• Skills in extracting necessary information from various documents for case setup and database input 

• Capability to work independently while also contributing to team goals

Education and Preferred Qualifications:

• High School diploma or equivalent

• Case Management experience