Assistant - Scheduler

About the Role

Virtual Assistant – Scheduler (Home Care Experience Required)

Friendly Faces Senior Care

Remote

Full Time

About the Role

We are seeking an experienced Virtual Scheduler to support a private-pay, non-medical in-home care agency. This role is ideal for a detail-oriented VA who understands the fast pace of home care scheduling and can confidently communicate with caregivers and clients.

Required Experience

1–2 years of experience working with a private-pay in-home care agency

Hands-on scheduling experience in a home care environment

Prior use of WellSky (ClearCare) preferred

Strong understanding of caregiver availability, shift coverage, and call-outs

Key Responsibilities

Schedule and manage caregiver shifts

Handle call-outs, last-minute changes, and coverage needs

Communicate professionally with caregivers and clients

Maintain accurate schedules and documentation in scheduling software

Support day-to-day operational needs related to scheduling

Required Skills

Experience using WellSky / ClearCare (preferred)

Strong verbal and written English communication

Highly organized and detail-oriented

Ability to work independently and follow processes

Reliable internet connection and quiet work environment

Why Work With Us

Stable, ongoing remote work

Supportive team and clear expectations

Opportunity to work with U.S.-based home care agencies

Potential for long-term placement with the right fit