Billing Coordinator (Womble Bond Dickinson)

About the Role

Title: Billing Coordinator

Location: Charlotte, North Carolina, 28202, United States

Department: Z - Finance

Full-Time

Hybrid

Job Description:

Womble Bond Dickinson (US) LLP is seeking a Billing Coordinator to join its team in Charlotte, North Carolina. The ideal candidate will have experience working in a commercial law firm performing account billing duties in support of legal staff members. In addition, the incumbent will have experience with MS Office, E-Billing, Elite, and/or Aderant, and will have knowledge of best practices for maintaining compliance with firm and outside counsel billing guidelines.

This full-time, non-exempt position, working in the Accounting Department, is responsible for account billing under the direct supervision of the Accounting Billing Manager. This position will be responsible for account billing throughout all phases of the billing life cycle.

The successful Billing Coordinator will work a hybrid schedule.

RESPONSIBILITIES:

Review, edit, and track prebills in response to attorney and legal assistant requests

Prepare, process, and send a high volume of bills per month

Ensure compliance with firm and client billing guidelines, including e-billing requirements and matter-specific instructions

Maintain accurate description of all client billing requirements. Update and track changes to the requirements, as necessary.

Timely submittal of e-bills, including all necessary supporting documentation

Monitor and coordinate re-submission of rejected e-bills and appeals with the billing attorney/legal administrative assistant and/or client representative

Assist with complex matter set-ups

Respond to internal and external inquiries regarding billing issues, discrepancies, and questions related to WIP, A/R, billing reconciliations, trust balances, and applications of cash receipts

Identify and resolve billing inaccuracies

Suggest improvements for billing process and systems procedures

Other duties may be assigned

EXPERIENCE:

HS Diploma or equivalent

Minimum of 2 – 3 years of experience involving account billing and bookkeeping responsibilities

Strong knowledge of MS Office suite

E-Billing experience is highly preferred

Elite 3E and/or Aderant experience preferred

Exceptional organizational skills and keen attention to detail

Strong analytical and critical thinking skills

Strong work ethic and a demonstrated ability to work independently with limited supervision

Strong written and oral communication skills

Ability to work well in a fast-paced environment and meet deadlines

Committed to high-quality customer service (internal and external)

Consistent attendance and reliability