About the Role

Claims Administrative Support Specialist

Job Number: 256625
Category: Administrative
Location: Carmel, IN
Remote Type: Hybrid Remote
Job Level: Experienced

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

As a claims administrative support specialist, you’ll play a vital role supporting our claims branch offices.  In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.  

Must-have qualifications

• High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience 

• {OR} one year post-secondary education 

Preferred skills

• Proficiency using office equipment

• Proven organizational skills

• Ability to multi-task and quickly switch duties

• Communication skills with the ability to work in a team-environment

• Customer service and follow-up skills

Schedule: 

Monday-Friday day shift (8:30am - 5:00pm); This position will report to our Carmel, IN office full-time for the first 12 weeks. After the 12-week orientation, this role will transition to hybrid and you will have the opportunity to work from home 1 day per week. After 6 months of successful performance, you may work 2 days from home. 

Compensation 

• $39,500 - 42,000/annually

• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

• Benefits

• 401(k) with dollar-for-dollar company match up to 6%

• Medical, dental & vision, including free preventative care

• Wellness & mental health programs

• Health care flexible spending accounts, health savings accounts, & life insurance

• Paid time off, including volunteer time off

• Paid & unpaid sick leave where applicable, as well as short & long-term disability

• Parental & family leave; military leave & pay

• Diverse, inclusive & welcoming culture with Employee Resource Groups

• Career development & tuition assistance

• Onsite gym & healthcare at large locations