Control Testing and Assurance Manager

About the Role

Title: Control Testing and Assurance Manager

Location: Ireland

Job Description:

 We’re on a mission to make money work for everyone.

 We’re waving goodbye to the complicated and confusing ways of traditional banking.

 After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. 

 With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

 We’re not about selling products - we want to solve problems and change lives through Monzo 

 Hear from our UK team about what it's like working at Monzo 

 Dublin, Ireland  |  Competitive salary, share options  benefits | Hear from the team 

 Our Risk & Controls team

At Monzo Europe, we are looking for a Control Testing and Assurance Manager, within the First Line of Defence (1LOD), to ensure a comprehensive and functioning control environment. Like any other regulated bank, we must manage our risks and comply with banking regulations, but we aim to do so while maintaining our agile "test and learn" approach to launching products.

As a Control Testing and Assurance Manager, you will leverage your passion for risk and control to foster an environment where teams can rapidly build and deploy new products and features. You will achieve this by assisting the 1st Line Risk and Control in successfully rolling out and embedding our risk management framework across the bank.

This is a critical First Line of Defence role that requires a proactive and strategic mindset, strong risk management expertise, and a deep understanding of internal controls, testing methodologies, and digital banking operations. This role reports to the Risk & Control Lead, Monzo Europe.

 You’ll play a key role by...

Leading the design and execution of the 1LOD control testing plans, ensuring it covers all critical business and support processes, products and risk domains, including Credit, Financial, Operational, Fraud, Financial Crime, Conduct, Compliance and Strategic risks.

Performing control testing to assess design and operating effectiveness of key controls, documenting findings and ensuring remediation plans are implemented.

Making recommendations to improve control effectiveness and/or identify where new controls are required;

Managing and report control testing outcomes, issues, recommendations and the associated remediations actions;

Performing ‘deep dives’ (assurance reviews) on specific risks and/or across a series of related controls to make sure we have the correct control coverage in place 

Managing and foster positive relationships with key stakeholders across the three lines of defence

Liaising with the 2LOD Risk & Compliance teams to ensure alignment with enterprise risk and compliance assurance plans, methodologies and standards.

Collaborating with internal audit to make sure assurance/audit review approaches are aligned and systemic control deficiencies are addressed

Partnering with product, engineering, business and operations teams to ensure that risk controls are embedded into business-as-usual processes, customer journeys and system workflows.

Developing control monitoring dashboards to provide real-time visibility of control performance and emerging issues.

Tracking and validate remediation of control enhancement opportunities, coordinating across multiple collectives and disciplines.

Supporting the Risk & Control Self-Assessments (RCSAs), issue and incident management, control library maintenance and process mapping.

Contributing to the continuous improvement of control testing methodology, leveraging automation and data analytics where possible.

Preparing reports and insights for senior management, risk committees, and auditors.

Fostering a culture of rigorous control testing and assurance that distinguishes us in both banking and technology.

 We’d love to hear from you if have…

Proven experience in control testing, internal audit, assurance or operational risk within banking, fintech or other regulated industries in Europe

Detailed understanding of risk management frameworks, internal control principles and regulatory expectations (e.g., EBA Guidelines, DORA, PSD2/3)

Practical experience with one - or all of the following control frameworks: COBIT, NIST, ISO 27001 or a payment compliance framework PCI DSS

Good understanding and detailed experience in working within the 3 Lines of defense (3LOD) model

Ability to translate technical and operational processes into practical, testable controls

Excellent communication skills and confidence to challenge and influence senior stakeholders

Analytical mindset with attention to detail; experience using data and automation to enhance assurance is a plus

Collaborative, solutions-oriented, and comfortable working in an agile digital banking environment

You’re a self-starter and autonomous, able to make prioritisation decisions

You’re a team player and collaborate well with other people

You’re able to facilitate discussions and influence others to gather meaningful feedback and support on your work

Experience in managing multiple deadlines through to completion and have excellent attention to detail

You’re resilient and comfortable working in a fast paced and ambiguous environment where the day to day job is constantly evolving and changing 

Above all, we are looking for people that are excited about helping Monzo Europe scale in a compliant, thoughtful and controlled way.

Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!

 What’s in it for you

Competitive salary  share options

This role will have a hybrid working model, based in our Dublin office

  We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.  

 Annual Leave - 34 days including public holidays (24 holiday days + 10 public holidays)

€1,200 learning budget each year to use on books, training courses and conferences

 Private healthcare scheme

 Pension scheme: the minimum contribution is 4% and Monzo matches any additional contributions that you make up to a maximum of 6%

 Wellbeing benefits: financial education, women’s and men’s health support, mental health benefits, including coaching and counselling

The application journey has 3 key steps

30 min call with the Recruiter

30 min call with the Hiring Manager

2 hours of technical and behavioural interviews 

This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

#LI-MOS1

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage