About the Role

Credit Coordinator

Req #1817

Virtual•

A - Eddyfi, 3425 rue Pierre-Ardouin, Quebec City, Quebec, Canada•

Montreal, QC, Canada

Job Description

 Reporting to the Director, Credit, Collection and Account Management, the Credit Coordinator plays a key role in managing the credit approval process: evaluating credit applications, setting or adjusting credit limits, monitoring outstanding balances and sending reminders, and coordinating collection efforts. He or she ensures compliance with internal policies and legal requirements, provides analyses and reports to support decision-making, and works closely with other relevant departments.  

Be a part of something bigger.  

At Eddyfi Technologies, we’re proud to push the boundaries of innovation while fostering a workplace where everyone feels valued, respected and empowered to do their best work. We believe that diverse perspectives, experiences, and ways of thinking strengthen our teams and help us build better solutions for the industries the world depends on.  

As a world-renowned company, we’re behind some of the most advanced systems in the world—delivering cutting-edge solutions through ET & UT, Remote Monitoring, Nuclear Steam Generators, Automated Vision Systems, and Robotics.  

 Our values 

 We are customer-centric and put our customers at the heart of everything we do. 

• We innovate with a purpose, developing practical and forward-thinking solutions that solve real-world problems and protect what matters most.

• We are reliable and accountable, we do what we say we are going to do. Taking ownership of our actions and delivering high-quality outcomes with integrity, consistency and transparency.

• We are stronger together and committed to creating an inclusive environment where voices are heard, respected and supported. 

Joining our team means: 

 Collaborating with experts dedicated to innovation in an environment that values different perspectives, backgrounds and experiences.

• Becoming part of an organization that values commitment, initiative, and collaboration to help achieve common goals.

• Working in a growing business that encourages learning, curiosity, and respectful challenge.

• Being supported through fair, transparent and equitable practices.

• Contributing to meaningful projects that create a lasting impact.   

We encourage candidates to apply even if they do not meet every requirement listed, as we recognise that skills and experience can be gained in many ways. 

 As a Credit Coordinator, you will support the Credit and Collections team by: 

 Manage credit approval processes for new and existing customers to pre-qualify them for account openings.

• Verify received information and assessing customer creditworthiness and commercial credit applications, including credit reports, etc.

• Recommend credit limits and payment terms in accordance with the company’s authority charter, while ensuring compliance with internal credit policies and our sales guide. 

• Integrate and update credit limits provided by our partners; managing credit insurance requests and required follow-ups.

• Complete new customer profiles in the ERP system (SAP), including assigning credit limits, as well as updating and revising limits for existing customers. 

• Submit requests and, when necessary, negotiating with our receivables insurance partners regarding credit limit revisions and/or term extensions. 

• Ensure that client business information is accurate and that the creation of relevant client segments for credit and collections is completed.

• Participate in integration preparations, data maintenance projects, and audit activities. 

• Contribute to the development and improvement of best practices as well as the preparation of operational procedures (SOPs).

• Participate in automation and process improvement initiatives.

• Prepare various analytical reports for the sales and credit/collections teams, including key performance indicators (KPIs) and dashboards.

• Participate in month-end processes and reporting.

• Handle collections activities for a specific portfolio.

• Manage various communications related to accounts receivable. 

 We value transferable skills, different career paths and learning agility. Experience gained through non-traditional routes is welcome. 

 What makes you an asset to our team 

• 1 to 5 years of experience in credit coordination, credit analysis, or administrative work; or 2 or more years in a customer service team or collections within the manufacturing sector Strong analytical and organizational skill

• Knowledge of credit functions and/or collections

• Solution-oriented

• Proficiency in Excel and PowerPoint; knowledge of Power BI (a plus)

• Experience with SAP or a similar ERP system

• Bilingual (French/English)

• Self-motivated, resourceful, and able to work well in a team

• Ability to manage priorities in a fast-paced environment

• Excellent communication and data presentation skills

• Customer service-oriented and eager to learn about our industry and operations 

•  

At Eddyfi technologies, diversity, equity and inclusion are fundamental to who we are. We are committed to providing equal employment opportunities and fostering an inclusive workplace where everyone feels a sense of belonging. 

 We welcome and encourage applications from all qualified individuals, regardless of race, ethnicity, gender identity or expression, sexual orientation, age, religion, disability, neurodiversity, or any other characteristic protected by law. 

 If you require accommodations at any stage of the recruitment process, please let us know. We are committed to ensuring an accessible and inclusive experience for all candidates. 

 All positions based in Quebec require proficiency in French, both written and spoken. Additionally, functional skills in English are required to meet the needs of our offices and clients internationally. For all our offices worldwide, certain positions may be subject to background checks, including credit, criminal, and employment history verification.