Executive Administrative Assistant (The Opportunity Alliance)

About the Role

Executive Administrative Assistant

South Portland, ME

Full time

JR100758

Behavioral Health Home (BHH) program

Pay rate: $23 - $25/hour

The Opportunity Alliance is seeking a compassionate, organized, and dedicated Executive Administrative Assistant to jump in and support our Behavioral Health Home (BHH) program.

The Behavioral Health Home (BHH) program delivers integrated care to people who struggle with mental health. The BHH model of care offers care coordination to help support clients in the community in achieving their goals and aspirations for wellbeing.

This Administrative Assistant role is a key position in the effective and efficient operations of the BHH program. Strong teamwork skills and ability to work independently on a daily basis are vital. This position is in constant contact with all members of TOA teams, attending to details while monitoring and contributing to the success of the whole program. 

The administrative assistant is responsible for ensuring that the office runs smoothly, reception is timely and supportive, equipment is in working order, processes are in place and followed to meet revenue goals, staff are supported to complete their tasks and all administrative tasks are prioritized to meet program goals. 

Communication in its various forms is a central activity to keep staff connected and up to date and to facilitate processes and projects with other departments in the agency.  This position must maintain strong working relationships with other departments at TOA including IT, HR, CQI, Finance, Facilities and Operations. 

The administrative assistant works closely with the Director by maximizing resources, responding to the arising situation and following through on work plans.

Here is what our team has to say about their work, the BHH team and TOA:

• “I remember in the interview hearing about how supportive the culture is, but I just didn’t imagine it was as supportive as it truly is.”

• “We are a strong tight-knit family; we listen and help each other. We all have different strengths.”

Schedule: This is a 40 hour/week, hourly position.

M – F, regular business hours

Location: Primarily remote (in Maine). Office is based in South Portland, ME. Some in office work may be required for team meetings or other requirements.

Qualifications:

• High School Diploma required with 2-3 years’ experience in a community mental health office, medical office or other professional setting and electronic records experience required or, Associate’s Degree or higher in business or human services related field and 1-2 years’ experience in a community mental health office, medical office or other professional setting and electronic records experience preferred.

• Knowledge of diverse cultures and issues of poverty are important.

• Demonstrated computer competency including Microsoft Office products, Excel and typing 40 wpm required.

• Knowledge of general business procedures, organizational and professional communication skills, ability to prioritize work, ability to operate telephone systems, experience in a fast-paced environment with multiple demands, ability to multi-task.

• Must be able to able to successfully pass a criminal background, child protective service check & sex offender check.

• Must not be on the state or federal suspension and disbarment list.

• Must be able to exert moderate physical effort with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, typing and frequently lift and carry material weighing up to 25 pounds.

• Driving may be necessary to attend meetings and trainings but is not a primary and essential job responsibility.

Benefits: Our benefits include but are not limited to:

(offered to full-time and part-time employees)

• Generous paid time off accrual

• 9 paid holidays per calendar year and up to 3 floating holidays per calendar year 

• Excellent medical benefits at very reasonable cost 

• Dental and Vision insurance options 

• Agency paid basic life insurance and STD & LTD disability insurances 

• 403(b) retirement with a generous agency match (all employees are eligible)

• Tuition Reimbursement – offered once per year through an application process

• The Opportunity Alliance (TOA) is a qualified employer under the Public Service Loan Forgiveness (PSLF) program.