Executive Assistant (Merchant Risk Council - MRC)

About the Role

Executive Assistant

Finance and Administration - United States (Remote)

Reports to: Senior Manager, Operations and Governance

Location: Remote

The Executive Assistant provides high-level administrative and coordination support to the CEO, Executive Team, and Senior Manager, Operations and Governance.

This role ensures executive schedules, meetings, travel, board logistics, and broader operational coordination run smoothly.  In addition to supporting the CEO and leadership directly, the Executive Assistant supports organization-wide operational and project coordination under the direction of the Senior Manager, Operations and Governance, helping to keep work organized and moving.

This is a trusted, detail-oriented role that requires discretion, strong follow-through, and the ability to anticipate needs in a fast-paced environment.

KEY RESPONSIBILITIES

Executive and Leadership Support 50%

• Manage complex executive calendars across time zones

• Draft and format correspondence and meeting materials

• Support internal leadership coordination and scheduling

• Track follow-ups and action items from leadership meetings

• Coordinate domestic and international travel

• Prepare and reconcile expense reports

Board and Governance Administrative Support 20%

• Maintain organized records of board documentation

• Coordinate board and committee meeting invites

• Prepare and distribute board materials

• Draft board meeting minutes

• Support board logistics and documentation tracking 

Organization-Wide Administrative Support 30%

• Maintain tracking and documentation for approved cross-functional work to ensure clarity on status, decisions, and next steps

• Coordinate meeting logistics and follow-up across teams to support timely progress

• Monitor timelines and flag potential conflicts, delays, or delivery risks to the Senior Manager, Operations and Governance

• Assist with operational coordination and preparation ahead of major conferences, summits, and programs

• Assist with staff travel coordination and provide general administrative support as needed

QUALIFICATIONS

• 5+ years of experience supporting senior executives

• Experience managing calendars and travel across multiple time zones

• Strong written communication and formatting skills

• Exceptional organization and attention to detail

• Comfortable handling confidential information

• Ability to prioritize and adjust in a dynamic environment

Preferred:

• Background in a nonprofit, association, or membership organization

• Experience supporting board operations

• Proficiency with Concur or similar expense management systems

• Familiarity with OnBoard or comparable board management platforms

• Working knowledge of ClickUp or similar project management tools

• Strong command of Microsoft Office

• Confidence coordinating domestic and international travel

• Comfort operating in remote collaboration tools such as Slack and Zoom

What Success Looks Like

• Executive schedules are coordinated and conflicts minimized

• Board meetings are organized, documented, and well supported

• Materials are prepared accurately and on time

• Action items are tracked and followed through

• Leadership is able to focus on strategic priorities

• Project documentation and tracking are current and accessible

This Role Is Not a Fit If

• You struggle with frequent schedule changes

• You are uncomfortable working closely with senior leadership

• You prefer clearly defined, repetitive tasks over dynamic coordination work

Additional Notes

• Competitive benefits package and performance-based bonus.

• Occasional travel to MRC conferences and team meetings.

• International safety protocols must be followed when traveling for business.

• Employees traveling for business purposes must be fully vaccinated to the level required for entrance into the respective state or country the business is taking place.