Manager, Data Operations

About the Role

Title: Manager, Data Operations

Location: Chicago; New York

Job Description:

PHD is a global communications planning and media buying agency network delivering smart strategic thinking and creative innovation for the world’s leading brands. Brilliant media thinking is in our DNA. A culture of thought-leadership, creativity and innovation has seen us grow from a challenger agency in the UK, to a global leader with over 6,000 employees in over 100 offices worldwide. We combine the latest industry insight with the best creative minds to produce planning innovation and create award-winning work for some of the world’s largest advertisers. Finding a better way is our ethos and sums up how we approach everything – from a new client brief to the way we work.

The Data Operations team is pivotal in the delivery of modern agency services. We are tightly integrated with planning and investment teams to deliver on and exceed our clients’ business goals.

Responsibilities

External facing responsibilities:

• Development of data warehouse and visualization dashboards

  • Creation and maintenance of calculated measurements and dimensions

  • Development of dashboards using data visualization tools such as Datorama and Tableau

• Consult with subject-matter experts to design and develop business rules for data processing

  • Setup and maintenance of data streams using business intelligence tools

  • Monitor, respond & resolve data stream failures

  • Ensure there are no gaps in measurements and dimensions

• Create and maintain taxonomy generators for campaigns, placements, ad sets, etc.

• Manage the development and maintenance of business intelligence tools

• Ensure compliance of data quality standards

• Collect data from direct partners for dashboarding development

• Ad-hoc emergency data refreshes and dashboard updates

Internal facing responsibilities:

• Work with investment teams on taxonomy resolution within ad servers

• Identify opportunities to improve processes

• Lead, mentor and train junior team members

• Create and conduct ongoing taxonomy QA check and inform internal teams of accuracy

Required Skills

• Data Collection and Processing: Familiarity in building data visualization solutions (Tableau, Datorama, etc.) as well as automation solutions (Alteryx, Datorama, etc.)

• Good presentation and communication skills

• Demonstrated knowledge of the function and formation of standardized taxonomy practices for more accurate and efficient data collection & automation

• Expert in QA resolution

• Experienced with planning, optimization and analysis tools (Planit, Prisma, DDS)

• Demonstrated familiarity with self-serve tools within Search platforms (Google Ads, Bing, SA360), Programmatic DSPs (DV360, Yahoo, etc.), Ad Servers (CM360, Innovid, etc.), Social Platforms (Meta, Pinterest, TikTok, etc.) and Google Suite (Marketing Platform, Tag Manager, Analytics, Merchant Center)

• Excellent project management skills

Education and Experience

• A university degree in a related field, and 3-5 years of experience in advertising, management consulting, marketing or digital consulting

• Knowledge of agency-side execution processes

#LI-CM1

This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health insurance, vision insurance, dental insurance, 401(k), Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, vacation days, sick days, personal days, paid parental leave, paid medical leave, and STD/LTD insurance benefits.

Compensation Range

$65,000 - $95,000 USD

This role is hybrid, requiring three (3) days per week in the office. The remaining two (2) days may be worked remotely. Specific in-office days will be discussed during the interview process, with flexibility to align with team needs. Please note that the number or required in-office days may be adjusted over time, potentially increasing the number of required in-office days based on business needs.