About the Role

Policy & Procedure Specialist

ID

2025-7584

Job Locations

US

Category

Compliance

Type

Full Time

Overview

Position: Policy & Procedure Specialist 

Location: U.S. Remote

Pay: $25-$27/hour  D.O.E.

Position Summary:

The Policy & Procedure Management Specialist will be responsible for supporting the operation, administration, and maintenance of the company-wide Policy & Procedure Management document repository, coordinating the intake, review, and publication processes of key departmental policies, procedures, job aids, forms, and related documentation in alignment with company legal, compliance and related regulatory requirements. 

In addition, the Policy & Procedure Management Specialist will be responsible for assisting in the technical review of documents submitted for publication, including document formatting, proofreading, spellchecking, and grammatical fidelity.  The Policy & Procedure Management Specialist will report directly to the VP, Policy & Procedure Management and help support Legal & Compliance division and company-wide initiatives and goals, as necessary.

Responsibilities

1. Assist in the administration of the company-wide document repository system, including daily operation and maintenance of system-based tasking and related system processes.

2. Assist in the technical review and formatting of documents submitted through the review process.

3. Engage with staff involved in the submission, review, and oversight of documents as necessary to ensure timely and accurate completion of system-driven tasks

4. Work with team management to identify, discuss, and implement potential process and system efficiencies as needed

5. Meet with stakeholders as needed to ensure understanding, alignment, and adherence to established system processes and obtain feedback to help identify opportunities for process improvement

6. As needed, assist in system-driven reporting and backend workflow functions of the Policy & Procedure Management document repository

7. As needed, support related and additional Legal & Compliance division and company-wide efforts

Qualifications

1. Excellent proofreading, writing, and verbal communication skills

2. Strong understanding of Policy & Procedure administration in a corporate setting

3. Very proficient with Microsoft Office Products (Excel, Word, Outlook, Power Point)

4. Comfort with learning and using proprietary software systems

Desired Education/Experience:

1. Bachelor’s Degree (BA or BS) preferred

2. 2+ years of Policy & Procedure administration related experience

3. 2+ years of Mortgage related experience desired

Other Duties: This job may require frequent sitting or standing for long periods of time. This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned in order to meet the needs of the organization.

Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S.

[EOE/M/F/D/V. Drug-free workplace.]

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Must be able to lift up to ten pounds.  Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. 

VISION:  See in the normal visual range with or without correction. 

HEARING:  Hear in the normal audio range with or without correction.

#LI-JS3

#LI-REMOTE