Regional Administrative Assistant

About the Role

Title: REGIONAL ADMINISTRATIVE ASSISTANT - Baton Rouge, LA

Location: Gonzales, Baton Rouge United States

Job Description:

Job ID – Req158240

Category – Home Service Sales & Installation

What’s the best place we’ve ever built? The place where we work. At Home Depot, our goal is to provide the highest level of service, the broadest selection of products, and the most competitive prices. As the world’s largest home improvement specialty retailer, we operate more than 2,200 retail stores across North America. And each of our associates are focused one thing — helping our customers build and improve their homes, businesses, and ultimately their lives.

Work Location

Hybrid – An associate in a hybrid role blends in-office and remote/virtual working to complete their job duties. An associate may be required to work from a designated Home Depot location on some days, and may work from a virtual/remote location on others. We also refer to this as location – flex.

Work From Home – Location Specific – An associate in this role primarily works from home but is assigned a THD location and is periodically required to report to their in-office location. Associates must live within the same state and within a commutable distance of their assigned THD location.

Learn more about our 4 different work locations. Additional information will be provided during the application process.

Position Purpose:

The HDIS Regional Administrative Assistant is responsible for all administrative functions related to the branch by supporting both the Sales and Installation teams. The Regional Administrative Assistant operates as an internal support resource that helps manage general inquiries, assets, and paperwork related to branch operations. This position meets and exceeds performance metrics relating to timely completion of paperwork, event planning, and effective management of branch assets. This position reports directly to the Field Services Director. 

Key Responsibilities:

• 30% – Assist with onboarding – Verify new hire paperwork, process I-9s, order new hire equipment, maintain background renewals, complete inquiries for internal partners, and assist other branches when necessary creating PowerPoint presentations.

• 40% – Support Development – Assist, train, and support development of part-time administration assistants. Support general office management, answer, and direct incoming calls, maintain and process incoming emails expeditiously, oversee branch voice mail, manage truck fleet questions and paperwork. 

• 30% – Support Leader – Support Field Services Director by making domestic/international travel arrangements, scheduling/coordinating meetings and conferences, manage calendars, create PowerPoint presentations.

Direct Manager/Direct Reports:

• This position reports to Field Services Director

• This position has 0 Direct Reports

Travel Requirements:

• Typically requires overnight travel 5% to 20% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be eighteen years of age or older.

• Must be legally permitted to work in the United States.

Preferred Qualifications:

• Knowledge or experience in the home improvement industry

• Previous administrative professional experience

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

• High school diploma or GED

Minimum Years of Work Experience:

• 1

Preferred Years of Work Experience:

• 1

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Action Oriented

• Optimizes Work Processes

• Communicates Effectively

• Customer Focus

• PC skills, knowledge, and proficiency in Microsoft Office tools

• Excellent communication skills, both written and verbal

• Strong attention to detail

• Ability to problem solve with success

Organization and time management skills with strong ability to handle multiple requests simultaneously

Benefits: 

Paid parental leave to bond with your new addition

401(K) savings plan with company match

Merit increases and performance bonuses

On-the-spot recognition and rewards for a job well done

Bonus Eligible

401(k) Company Matching

Employee Stock Purchase Program