Revenue Operations Data Analyst

About the Role

Title: Revenue Operations Data Analyst

Location: Toronto

Type: Full-time permanent

Workplace: hybrid

Category: Revenue Operations

Job Description:

About Achievers

Achievers offers more than just a thank you program. Our employee recognition and rewards software inspires employees to recognize everyone, every day, everywhere. With 4.3 million global users, we empower employees across 190 countries. Visit us at achievers.com to learn more and check out our platform in action. Join our team of A-players who bring passion to our purpose and believe that meaningful change creates extraordinary outcomes — together, we’ll inspire recognition everywhere and achieve results that matter. 

Our commitment to you:

At Achievers, we hire you for you because we value the unique perspective and individuality that each person brings to our team. We are committed to creating an inclusive, diverse, and equitable workplace where you belong, and your contributions are celebrated. Together, we achieve more by combining our unique strengths, fostering collaboration, and inspiring each other to reach new heights. 

The opportunity:

As a Revenue Operations Data Analyst, you'll play a critical role in enabling our organization to achieve its strategic goals through data-driven insights and operational excellence. You’ll be the go-to expert for building robust reporting frameworks and designing complex, visually compelling dashboards in Tableau that empower our Go-To-Market teams to make informed decisions. 

You’ll work closely with customer-facing teams and leadership to maximize the impact of our sales technology stack and business analytics. This is a fantastic opportunity to work on high-impact projects within our Revenue Operations team. 

Responsibilities:

• Design, create, and maintain dashboards in Tableau to track performance and process efficiency.  
• Produce ad-hoc analyses to help the team understand customer behavior and drive decision-making.  
• Update Salesforce as needed, maintain records, and run standard ad-hoc reports.  
• Collaborate with teams across the globe to understand their operational and strategic needs. 
• Ensure consistent use of sales technologies and best practices across teams.  
• Provide day-to-day support to the global sales organization, including demonstrating sales processes, developing reports and dashboards, and answering related questions.  
• Develop data infrastructure and other tools to make analytics easier and more effective.  
• Be a thought leader and go-to expert on data resources and tools.  
• Implement best practices for data integrity, including database cleanup and ensuring data quality.  
• Perform data validation and end-user testing of dashboards to ensure accuracy and usability.  
• Work closely with sales and marketing teams to apply best practices and processes to platform strategies.  
• Support sales leaders with managing opportunity pipelines and planning requirements.  

Requirements:

• 2–3 years of relevant work experience in Sales Operations, Sales, Marketing, Finance, or related fields.  
• Intermediate/Advanced experience building dashboards with BI Tools like Tableau, Looker, etc. 
• Strong time and project management skills to help scope and prioritize projects.  
• Intermediate/Advanced Salesforce experience (reporting, building dashboards, light admin).  
• Proven ability to thrive in a high-paced environment and respond to urgent requests.  
• Strong attention to detail, ensuring accuracy in work that goes to senior leadership.  
• Excellent teaching and influencing skills to train people on new tools and processes.  
• Flexibility and adaptability.  
• Excellent communication/interpersonal skills, comfortable working with stakeholders at all levels.  
• Strong data skills, able to handle large datasets in Excel/Sheets systematically.  
• Deeply data-driven, naturally curious, and passionate about building data-driven organizations.  
• Organized, detail-oriented, and strategically focused self-starter able to juggle multiple projects. 

Why you’ll love working at Achievers:

✨ We are passionate about disruptive technology that’s rooted in science, research and data.

✨ We understand the value of employee success in the workplace and have been recognized in numerous publications for our contributions to HR, for technical excellence, and for our outstanding workplace culture!

✨ We foster an environment of connection, security, and community. You’ll feel at home, without reservation. 

✨ We believe in moving quickly, failing fast, and adapting to change. 

✨ We enjoy coming to work every day because we believe in our product and love our culture.

✨ We’re committed to achieving excellence in everything we do. 

Benefits & Perks for permanent full time employees:

💰 Competitive Pay

👶🏼  Parental Leave Top-up

🩺  Health Benefits and Life Insurance Coverage Upon Your First Day 

🙌🏼  RRSP Matching

🏖️  Flexible Vacation 

🤝🏽  Employee and Family Assistance Program

👩‍💻  Full access to the LinkedIn Learning Library

🎓 Internal Mentorship Program 

👏🏼  Employee-Led Employee Resource Groups 

🇨🇦 A beautiful office space located in Liberty Village, Toronto

✨  Participation in our Points-based Employee Recognition Program  

📈  Opportunities for professional development and career growth

Our work environment:

Achievers is a hybrid-first company located at 99 Atlantic Ave in Liberty Village, Toronto. Our hybrid work experience is designed to cultivate an engaging employee experience, where pioneering research intersects with cutting-edge technology. We strongly believe that collocating teams increases the chance to innovate together, foster passive learning, create spontaneous connections, and promote better communication.

Achievers does not offer employment to prospects without first ensuring that qualified candidates speak directly with the hiring manager and a member of our HR team. All qualification will be done face-to-face, whether that is in person or over Zoom. Achievers does not send out offers of employment without meeting candidates and does not offer employment via text. If you are requested for any personal information via text and/or without having met a member of our hiring team in person, please disregard.

Our employees are a diverse and inclusive team of passionate, hardworking individuals. Achievers is an equal opportunity employer, committed to creating an environment where our employees can do the best work of their lives. We encourage all qualified candidates from all backgrounds and experiences to apply to join our A-Player family.  

Achievers is committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations for your interview, such as assistive technology, wheelchair accessibility, or alternative formats of materials, please let us know. We are happy to make necessary arrangements to support your needs.