Sales Engineer

Payara Services Ltd. is a global, open-source technology company founded in 2016, specializing in Java server runtimes, particularly the Payara Platform, which includes Payara Server and Payara Micro. Created as a fully supported alternative to GlassFish after its commercial support ended in 2014, Payara provides innovative, cloud-native middleware for mission-critical Jakarta EE and MicroProfile applications. Headquartered in Malvern, UK, with an office in Madeira, Portugal, the company serves clients worldwide. Payara is recognized for its sustainable business practices, vibrant community engagement, and contributions to the Eclipse Foundation and Jakarta EE. It offers robust support services, monthly releases, and consultancy through its Payara Accelerator, fostering a diverse, remote-first team known as “Payarans” who prioritize collaboration, innovation, and social responsibility.At Payara, you can make a real impact. 

Payara is a global tech company with a close community feel. We reward People who demonstrate initiative and passion.  

We trust you to work autonomously, empowering you to shape your role and influence the business and product development. Enjoy direct connections with all team members, including the founders. Personally and professionally, your voice as an individual is heard and valued at Payara.  

Join for the development opportunities and stay for the immersive culture. From our top-rated, thorough onboarding to our extensive rewards and perks, our diverse team enjoys a sense of belonging as "Payarans" from Day One.  

We grow fast organically, produce an industry-leading product, and work with the biggest global brands. We invite you, talented individuals globally, to play a key role in our exciting growth.  

We are people leaning rather than profit leaning, which means our Payaran’s benefit from a whole lot of rewards, including: 

• Remote flexible working. 

• Annual allowances for L&D

• Annual performance bonus  

• Paid time off to celebrate your birthday, for volunteering or charity work, or to focus on your mental well-being. 

• Loyalty rewards. 

• Welcome gifts and limited-edition swag. 

• Annual company retreat.

As a Sales Engineer, you will be responsible for delivering technical expertise and exceptional customer service to drive sales and meet company targets. You will work closely with clients to understand their technical needs, provide tailored solutions, and deliver compelling product demonstrations, while collaborating with sales and service teams to achieve business goals.

 Please visit www.payara.fish/joinus for more details.

Check out our culture page on Instagram @payaraculture.

 Summary Details

 Role: Sales Engineer

Seniority: Mid-level

Location: Western/Central/Eastern Europe (100% Remote)

Compensation: Rate dependent on local market location and experience

Responsibilities

• Deliver engaging technical presentations and live demonstrations to prospects and customers, explaining product features and benefits.

• Support sales executives in solution selling by matching customer requirements to proposed solutions.

• Understand clients’ technical needs and provide tailored solutions to meet those needs.

• Answer customer queries on technical issues, including backline ticket resolution.

• Maintain up-to-date knowledge of Payara’s offerings and competing products to effectively position solutions.

• Collaborate with sales and service teams to achieve company targets and personal KPIs.

• Build and maintain strong relationships with clients, ensuring excellent after-sales communication and care.

• Manage own schedule to balance customer engagements, consultancy, and internal collaboration.

Essential Skills & Experience

• Minimum 5 years of Java development experience, including work with application server runtimes (e.g., Payara, Tomcat, WebLogic, IBM WebSphere, or JBoss).

• Hands-on experience in developing web applications or back-end services.

• Proficient in DevOps tools such as Maven, Jenkins, Docker, Kubernetes, or Terraform.

• Skilled in working with major cloud platforms (AWS, Azure, GCP, Oracle Cloud).

• Demonstrated ability to deliver clear technical communication and tailored product demonstrations.

• Experience collaborating with both sales and service teams to support solution selling and customer success.

• Proven ability to manage time independently, meet KPIs, and build lasting client relationships.

• Familiarity with CRM systems (e.g., HubSpot)

• Proficiency in both written and verbal English communication; other languages will be an added advantage

Desirable Skills & Knowledge  

• Detailed knowledge and hands-on experience with the Payara Platform.

• Knowledge of sales and marketing techniques to enhance customer engagement.

• Awareness of the latest industry trends, discoveries, and developments.

• Strong customer service skills, including exceptional after-sales communication and care.

• Ability to analyze and present data effectively to management. 

Personal Skills & Behaviours  

• Empathetic and professional in understanding and addressing client needs.

• Enthusiastic, positive, and proactive in tackling tasks and seeking improvements.

• Adaptable and resilient in fast-paced, dynamic environments.

• Personable with strong rapport-building and communication skills.

• Goal-driven with a focus on achieving both personal and company objectives.

 Essential Qualifications

• Qualifications in Computer Science, Software Engineering or related field.

 We are an equal opportunities employer. If you require reasonable adjustments due to a disability, please raise this when invited to an interview, stating the adjustments needed.

Please see our company (Recruitment) Privacy statement available at www.payara.fish