Senior Associate, Customer Acceptance and Fraud

About the Role

Title: Sr. Associate, Customer Acceptance & Fraud

Location: Omaha - FN Tower

Full time

Hybrid

Job Description:

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

Summary of the Job: 

The Sr. Associate is expected to be a subject matter expert to assigned work and is accountable for a range of assignments related to supporting the success in identification and mitigation of fraud risks and trends, regulatory compliance and potential reputational risks for the business within the Banking Division. This role will be responsible for identifying, analyzing, and addressing fraud trends, regulatory and risk, as well as implementing any action plans and origination strategy adjustments related to their work. This role is responsible for building strong working relationships across the enterprise to complete work and meet strategic goals.

About This Role: 

• Strong working knowledge of the Laws and regulations applicable to the business strategies, products, services, processes, and third parties

• Evaluate, integrate, and align new processes and controls into the existing Customer Acceptance and account origination strategies to ensure operational compliance, effectiveness, and efficiency. This includes identification and mitigation of emerging risks.

• Proficient at identifying, assessing, documenting, and testing key risks and fraud trends.

• If control or compliance gaps are identified, this individual is responsible for tracking these observations internally, recommending and implementing strategy and/or process adjustments/enhancements, and working with the business unit(s), second line risk groups, and third-party key stakeholders when necessary.

• Meet with peers, stakeholders, leadership, and others, as necessary, to provide information on emerging trends and controls, compliance, and operational changes that may affect them.

• Identify opportunities with the business unit to include in the first line monitoring program.

• Review and identify opportunities to adequately address unmitigated or emerging risk by monitoring control performance, staying up to date on best practices and industry changes, or thru independent testing. Upon identification, work effectively with management and stakeholders to implement missing controls or reduce controls in accordance with risk appetite, as applicable.

• Provide advice and complete necessary research to bring solutions to proposed questions and concerns regarding applicable policies and regulations.

• Support Audits and Reviews by analyzing testing reports and observations and report back findings to management

• Coordinate and complete special projects as assigned

The Ideal Candidate for This Role: 

Basic Qualifications:

• Bachelor’s degree or related experience

• 3-5 years of fraud prevention experience and proficiency in Alloy utilized by Customer Acceptance & Fraud.

• Demonstrated and strong ability to utilize data to perform analytical analysis and make adjustments to onboarding strategy(s).

• Demonstrated and strong ability to plan, prioritize, and multi-task with competing deadlines with detail, organization, and accuracy.

• Strong problem-solving skills and ability to find creative solutions to problems

• Effective written and oral communication skills with proven ability to deliver in a clear and concise manner to appropriate levels of detail based on the purpose and audience, including Senior Leadership

• Ability to build, develop and maintain collaborative working relationships within own segment and across the enterprise

• Ability to develop, organize, facilitate, and monitor compliance standards and fraud trends.

• Ability to identify and recommend objective resolutions to problems and risk analysis.

• Strong Knowledge and demonstrated experience in Microsoft Word, Excel, and PowerPoint

Preferred Qualifications:

• 3+ years of risk, financial crimes or compliance experience

• Strong Knowledge of banking laws and regulations applicable to business unit and associated terminology

• Industry recognized certification in Fraud or Financial Crimes (CAMS, CFE, CAFP) or desire to obtain

Candidates must possess unrestricted work authorization and not require future sponsorship.

Compensation:

Compensation range (base pay): $81,662.00-$134,741.00

This role may have a specific starting pay within this range.

Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

Work Environment:

It is anticipated that the incumbent in this role will work in a hybrid capacity, balancing in-person collaboration three (3) days a week with remote flexibility two (2) days a week. As part of our team, you'll experience the energy and relationship-building of face-to-face collaboration while still enjoying the flexibility of remote workdays. We provide the tools and technology to ensure seamless transitions between work environments, supporting your productivity wherever you are. Please note that work location is subject to change based on business needs.

Benefits Overview:

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

• Medical, Dental, Vision Insurance

• 401k, With Matching Contributions

• Time Off Programs

• Health Savings Account (HSA)/Dependent Care

• Employee Banking

• Growth Opportunities

• Tuition Assistance

• Short-Term/Long-Term Disability Insurance