Senior Salesforce Administrator

About the Role

Title: Sr. Salesforce Administrator

Location:

Germany - Berlin

United States - Durham

Full time

Job Description:

At Digital Turbine, we make mobile advertising experiences more meaningful and rewarding for users, app publishers, and advertisers - intelligently connecting people in more ways, across more devices. We provide app publishers and advertisers with powerful ads and experiences that captivate consumers, fuel performance, and help telecoms and OEMs supercharge awareness, acquisition, and monetization. In a rapidly evolving industry, we are constantly innovating and creating better paths of discovery to connect consumers, publishers, and advertisers across the mobile ecosystem.

Please note that Digital Turbine is a hybrid work environment-only candidates local to the posting location will be considered.

At Digital Turbine, Salesforce serves as the source of truth for customer master data, with integrations with Oracle ERP, DT's proprietary revenue platforms, BI, Workday (HRIS), etc. As a Sr. Salesforce Administrator, you will be responsible for supporting our ongoing Salesforce implementation, driving architectural changes, and managing the change requests of internal customers.

About the Sr. Salesforce Administrator

• Maintain and enhance our Sales Cloud and Experience Cloud environments to meet evolving business requirements

• Own aspects of various Salesforce projects including architectural changes

• Partner with Sales, CSM, Business Operations, Legal, and Finance teams to deliver high-impact solutions

• Collecting, challenging, evaluating and documenting business requirements

• Leads medium-to-large projects from initiation through post-go-live stabilization

• Manage Organizational permissions, User Accounts, roles and permissions

• Architect scalable configurations, flows, automations, and system integration

• Identify and eliminate friction points increasing efficiency and reducing manual effort

• Develop customized reports, dashboards, and monitoring processes to ensure high data quality

• Facilitate end-user success through troubleshooting, executing mass data updates/imports, and providing technical guidance

• Own the management of DocuSign and other key third-party integrations

• Provide trainings to new users and for new functionalities

About you as the Sr. Salesforce Administrator

• 5 years of professional experience with Salesforce as a SFDC expert

• Proven track record with Salesforce Sales Cloud implementations and complex integration projects

• Knowledge / hands-on experience with DocuSign, Marketing Pardot, or Salesforce development is a plus

• Certified Salesforce Advanced Administrator and additional certifications are a plus

• Familiarity with Salesforce CLI and GitLab is preferred

• Excellent communication skills to clearly explain complex technical and process concepts to executive, business, and technical audiences

• Proactive, end-to-end ownership mindset with high levels of engagement

• Ability to thrive in a fast-paced environment and adapt to frequent changes

• General knowledge of AI technologies and an interest in how they can be leveraged to optimize business processes and workflows

• Experience with Agile methodologies