Signature Certified Receptionist

About the Role

Title: Signature Certified Receptionist

Location: Remote - USA

Department: Contact Center

Job Description:

Do you love talking to people? Thrive in a fast-paced environment? Have a knack for making someone’s day better just by answering the phone? If so, we want YOU on our Signature Service Team! 

At PATLive, we’re not just answering calls—we’re delivering exceptional experiences. As a Signature Certified Receptionist, you’ll work on a dedicated team for a select group of customers who have purchased our most premium service offering. Together with your teammates, you'll be the friendly voice behind these businesses, helping their customers feel heard, valued, and supported.

We currently prefer candidates from Florida, Georgia, North Carolina, Tennessee, and Texas for existing job opportunities.

Key Responsibilities

What You’ll Do: 

• Answer incoming calls with warmth and professionalism  

• Represent a variety of businesses across industries  

• Navigate cloud-based tools and multiple screens with ease  

• Type detailed, error-free messages  

• Be a reliable, upbeat team player who thrives independently 

Shift: 

• 11:00 AM – 8:00 PM EST 

Signature Service Hours: Monday–Friday, 8:00 AM – 8:00 PM EST 

Skills, Knowledge and Expertise

What We’re Looking For: 

• At least 12 months of experience in administrative assistant, receptionist, front desk, clerical, or call center roles

• Strong written and verbal communication skills  

• Tech-savvy and able to troubleshoot minor issues  

• Self-motivated, dependable, and detail-oriented  

Work-From-Home Requirements: 

• USB headset with microphone  

• Keyboard and mouse  

• Hardwired internet (20 Mbps down / 5 Mbps up)  

• Quiet, distraction-free workspace 

We’ll provide a dual-monitor computer before your start date! 

Benefits

Pay: 

• $16/hour  

Why You’ll Love It Here: 

• Be part of a supportive, people-first team  

• Make a real impact with every call  

• Enjoy the flexibility and comfort of working from home  

• Grow your skills in a dynamic, tech-forward environment 

• Remote Work Flexibility: Enjoy the convenience and comfort of working from your home.

• Comprehensive Paid Training: Receive thorough training to ensure your success in the role.

Benefits

• Robust Benefits Package:

  • Medical, Dental, and Vision Insurance

  • Life Insurance

  • Supplemental Benefits

  • 401K Retirement Savings Plan

• Paid Time Off: Benefit from paid holidays and paid time off.

Ready to bring your voice, personality, and professionalism to a team that values you?

About PATLive

PATLive provides quality live answering services that are friendly and highly reputable. Each and every one of our customers receives a thorough online reporting package, a local or toll free number, and 24/7 friendly customer support. We are relied upon by a range of businesses for going above and beyond to deliver a professional service that caters to its customer, all at affordable prices.

PATLive has been serving tens of thousands of customers around the world since 1990 and was listed as an Inc. 500 company for 3 years running. We invest in the latest technology and only hire the best people for our 24/7 answering center.

PATLive is committed to fostering a diverse and inclusive workplace and welcomes candidates of all backgrounds, regardless of gender, race, ethnicity, or any other protected characteristic.