Training Specialist

About the Role

Title: Training Specialist

Location: Quezon, National Capital Region, Philippines

Type: Full-time

Workplace: Remote

Job Description:

A Training Specialist is a dynamic online facilitator responsible for conceptualizing and organizing training courses for Virtual Assistants to ensure that soft skills and product knowledge are learned prior to being paired with a client. The Training Specialist will lead all training classes and oversee the VAs learning progress through virtual activities such as virtual tests and class discussions.

TASKS:

Training Delivery

Classroom Management

Performance Management which includes coaching sessions with the VAs

Assist and contribute to training needs analysis, creating and updating training materials

Reinforce policies and procedures

Interdepartmental communication and collaboration

Administrative tasks (learning management system, onboarding and off boarding)

Requirements

QUALIFICATIONS:

Excellent English communication skills; both oral and verbal skills

Excellent skills in Google Workspace and Zoom

Highly organized

Preferred training work experience: 2 years as Trainer or better

MINIMUM SYSTEM REQUIREMENTS:

PRIMARY SYSTEM

Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher

Computer Memory/RAM: 8.00 GB

Computer Operating System: At least Windows 11 64-bit or macOS Ventura

Headset: Any USB-type headset with noise-cancelling feature

Camera: Capable of a clear and crisp video output

BACK-UP SYSTEM

OPTION 1 (BACKUP SYSTEM):

Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher

Computer Memory/RAM: 8.00 GB

Computer Operating System: at least Windows 11 64-bit or macOS Ventura

Headset: Any USB-type headset with noise-cancelling feature (Optional)

OPTION 2 (POWER SUPPLY - UPS):

Must be capable of powering your work station for at least 3 hours

Typically a device with 240Wh or higher will be sufficient

Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)

PRIMARY INTERNET CONNECTION

DSL / Fiber Connection - Minimum of 100mb/s contracted

BACK-UP INTERNET CONNECTION

Minimum of 20mb/s (Cell)

RECOMMENDED SYSTEM REQUIREMENTS

PRIMARY SYSTEM

Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher

Computer Memory/RAM: 16.00 GB

Computer Operating System: At least Windows 11 64-bit or macOS Tahoe

Headset: Any USB-type headset with noise-cancelling feature

Camera: Capable of a clear and crisp video output

BACK-UP SYSTEM

OPTION 1 (BACKUP SYSTEM):

Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher

Computer Memory/RAM: 16.00 GB

Computer Operating System: At least Windows 11 64-bit or macOS Tahoe

Headset: Any USB-type headset with noise-cancelling feature

Camera: Capable of a clear and crisp video output

OPTION 2 (POWER SUPPLY - UPS):

Must be capable of powering your work station for at least 3 hours

Typically a device with 240Wh or higher will be sufficient

Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)

PRIMARY INTERNET CONNECTION

DSL / Fiber Connection - Minimum of 500mb/s contracted

BACK-UP INTERNET CONNECTION

Minimum of 20mb/s (Cell or wired)

Benefits

RATE AND REWARDS:

Rate is as high as $850 (USD) monthly

Employment Type: Independent Contractor

Free Training

Paid Time Offs

HMO Coverage

Optical Rewards

Performance-Based Increase

Permanent Work From Home