User Operations Specialist

About the Role

Title: User Operations Specialist

Location: Exton, PA, US

Workplace: Finance

Department: Fin Ops (70000098)

Job Description:

Location: Hybrid, Exton, PA

Position Summary:

Bentley Systems is seeking a Financial Operations User Operations Specialist in our Exton, PA Headquarters. If you are an individual with exceptional attention to detail and the ability to learn new software, we would love to hear from you!

Responsibilities:

• Processing SELECT Cancellations, new SELECT orders and new product orders

• Completing new account requests

• Processing inbound purchase orders and renewal requests

• Updating user's account addresses, contacts, and general contract updates/corrections

• Assists with ad-hoc projects for the Quality Assurance Team as needed.

• This is a full-time role expected to work 40 hours per week, hybrid in Exton, PA.

• Requires sitting or standing at will while performing work on a computer (or any other physical requirements). The role requires communication with managers, peers, and other colleagues of the company in person (on occasion), and by utilizing Microsoft Teams chat, calling, and meeting functions.

• No travel is required with this role.

Qualifications:

• Minimum of 1-2 years’ experience in financial operations, bookkeeping, or a finance-related role is preferred.

• Attention to detail. 

• Ability to learn and understand customer relationship software. 

• Fluency with Microsoft Office Professional 2013 or greater.

• Ability to demonstrate rational and logical decision-making and to think proactively to solve problems.

• Friendly and pleasant telephone, e-mail, and interpersonal demeanor.

What We Offer:

• A great Team and culture – please see our colleague video.

• An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start.

• An attractive salary and benefits package.

• A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups.

• A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact. 

About Bentley Systems

Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance.