Monitor and track participants information and special requests, ensuring the information is submitted on time and escalated when necessary

Additional Operations Team support as needed with tasks such as, updating supplemental program information, answering customer service requests and communication with vendors.

Other projects and responsibilities as determined by the Manager, Program Administration

You need…

1+ years administrative support experience
Bachelor’s degree preferred, or equivalent work experience
Experience in a busy office environment required; some experience in the travel industry or educational field preferred
Ability to meet deadlines in a fast-paced, multi-faceted, ever-changing environment
Focused, detail oriented; ability to juggle several different tasks simultaneously with minimal supervision
Polished verbal, phone, written and email communicator; service-oriented approach
Strong computer systems orientation; comfortable in a hands-on complex database environment; good with numbers and data; extremely accurate and detail-oriented; good proofreader and checker
Ability to work well with all levels of staff through strong interpersonal and positive, problem-solving skills
Desire to build knowledge of Road Scholar program destinations
Ability to work collaboratively in a multi-functional team environment

In order to be considered, please submit a cover letter with your resume telling us why you are interested in the position.

Why join the Road Scholar Team...

We offer competitive compensation and excellent benefits:

Medical, Dental and Vision Insurance
20 days PTO annually
Paid shutdown between Christmas and New Years!
Ability to work remote!
Paid Holidays (14)
Retirement Plan with a company match up to 5%
Identity Protection
Unlimited On-line Training through Linkedinlearning.com

Road Scholar supports diversity in our staff, participants, and programs. An Equal Opportunity Employer Road Scholar values and supports individual differences and strives to create an environment that contributes to the success of both the individual and the organization. As an Equal Opportunity Employer, we consider applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, pregnancy, illness, marital or veteran status or disability or any other status protected by applicable law.

At Road Scholar, we are committed to cybersecurity and to providing a safe experience for job seekers. All official communication regarding employment opportunities will come exclusively via email from the official Road Scholar domain or from our applicant tracking system URL recruiting.ultipro.com. We never conduct interviews through texting applications or instant messaging platforms. If you receive an employment offer or other correspondence from an individual at Road Scholar you have not met, or from a non-Road Scholar email domain, it may be a phishing attempt.

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Database Management Jobs

Road Scholar

Assistant, Program Administration