About the Role

Assistant Office Manager

Hybrid

General

New York, New York, United States

OverviewApplication

Description

MSQ is a global marketing and technology services group helping businesses build commercial momentum. It’s one of the world’s fastest-growing organizations of its kind, offering flexibility, choice and transparency to clients.   

With around 1,900 people working across 24 global offices, MSQ’s agencies incorporate 26PMX, Big Spaceship, Elmwood, Forge, Miri Growth, MSQ DX, PRECIOUS, Smarts, Stein, The Gate and Walk-In Media. These are underpinned by dedicated specialist capabilities that super-charge the wider group, such as M3 Labs (global creative production), MSQ Intelligence, MSQ Sport + Entertainment and MSQ/Sustain.

MSQ delivers growth for businesses like Diageo, Mars, Chase, Dropbox, PepsiCo. Fusing the right mix of capabilities to unlock momentum, all led by a single, senior partner who orchestrates agile, flexible resources around a brand’s needs, underpinned with AI.

Unique to an international, independent group of its scale and reach, a significant portion of the MSQ’s team are shareholders in the group.

The Role

This is a great opportunity for someone early in their career who's eager to learn how a creative agency operates from the inside out. You are the face of our agency — the first person clients, guests, and new hires encounter — and you take that seriously. You'll split your time between supporting the CEO and keeping our office running smoothly, making you a central part of how MSQ & Big Spaceship functions every day.

You're a natural host. You remember names, you make people feel taken care of, and you keep things humming without anyone having to ask. If you're organized, self-motivated, and genuinely energized by taking care of the people around you, this role has a lot to offer — and a real path to grow with us.

What You'll Do

Executive & Leadership Support

• Help manage the CEO's calendar, flag conflicts, and keep schedules on track

• Help book travel — flights, hotels, ground transportation — and handle logistics as plans change

• Assist with special projects like client gifting, culture initiatives, and event coordination

• Handle sensitive information with absolute discretion — confidentiality is non-negotiable in this role

Office & Visitor Experience

• Serve as the first point of contact for all visitors — greet guests warmly, manage check-in, maintain the visitor log, and notify the right team members

• Keep the office environment clean, organized, and stocked throughout the day

• Sort and distribute mail and manage incoming and outgoing shipments

• Order and restock food, beverages, and office supplies for the kitchen and common areas

• Help set up and break down meeting rooms; assist with logistics for team events and gatherings

• Help onboard new employees with office tours and building access

• Submit facilities and maintenance requests as needed

Logistics

This is a hybrid role based in New York City. Core in-office hours are Tuesday – Thursday, 8:30 AM – 5:00 PM. Monday and Friday are remote, with occasional in-office availability on those days when needed.

Requirements

• 1–2 years of experience in an office, administrative, or customer-facing role

• Based in NYC and able to commute to our office Tuesday – Thursday

• Exceptionally organized — you run a tight ship without making it feel that way

• A natural people person who lights up when taking care of others

• Self-starter who notices what needs to be done and does it before being asked

• Calm and professional under pressure, with a warm presence that puts people at ease

• Discretion and good judgment when handling sensitive information

• Strong written and verbal communication skills

• Familiarity with Microsoft Office

Benefits

The salary band for this role is $60,000 - $70,000.

Where a prospective new hire's base salary will fall within this band depends on several factors including their qualifications and experience, the skill level required in the role, market rates, and the salaries of existing crew members at Big Spaceship within the same role to maintain equity.