About the Role

Billing Specialist

Hybrid

Billing and Accounting

Full time

Sarasota, Florida, United States

Description

Sangoma is seeking a meticulous and dedicated Billing Specialist to join our dynamic finance team. With a commitment to providing top-quality communications solutions, we value precision in our billing operations. As a Billing Specialist, you will play a crucial role in managing billing processes, ensuring client satisfaction, and enhancing our financial efficiency. If you thrive in a fast-paced environment and have a strong eye for detail, we encourage you to apply!

Key Responsibilities:

• Generate accurate and timely invoices for customers, adhering to company protocols.

• Address and resolve customer inquiries related to billing and payment issues.

• Perform monthly account reconciliations and adjustments to maintain accurate financial records.

• Analyze customer billing trends and discrepancies to improve billing processes.

• Collaborate with cross-functional teams to gather information required for accurate billing.

• Assist in the development and enhancement of billing procedures and systems for improved effectiveness.

Requirements

• Minimum of 2 years’ experience in billing, accounts receivable, or related finance roles.

• Proficient in financial software and billing systems, with experience in tools like Great Plains, Sage, Netsuite or similar platforms.

• Strong analytical skills and attention to detail in managing complex financial data.

• Excellent verbal and written communication skills to effectively liaise with clients and team members.

• Capable of identifying problems and implementing effective solutions.

• Proficient in Microsoft Office Suite, particularly Excel, for managing and analyzing data.

• Must have Excel experience.

Benefits

What We Offer:

• Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) are effective after a short waiting period

• Matching 401K program - 100% match on 4%.

• Employee Stock Purchase Plan after one year of service.

• Flexible Time Off & Company Holidays

• Entrepreneurial work environment partnered with high-growth career opportunities

• We value transparency and fairness in our compensation practices. For this role, we offer a salary range of $21 to $24 per hour, commensurate with experience, qualifications, and location.

Are you ready to make a direct impact on the company and be rewarded for your performance?  Are you ready to take on a new challenge?

 Must be authorized to work in the United States on a full-time basis for any employer. No agencies or third-party resumes, please.

 Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.