Client Data Analyst

About the Role

Title: Client Data Analyst

Location: USA

Department: Business Operations

Job Description:

Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia.  

Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston. 

JOB SUMMARY

The Client Data Analyst is responsible for ensuring that client information is compliant with regulations and is accurately recorded in the system(s) by creating, modifying, or inputting information into client records.

Location: This is a remote role and can be located in anywhere in the US (where Livingston has a legal entity).

KEY DUTIES & RESPONSIBILITIES

• Set-up accounts in customer relationship management system (CRM) in accordance with Customs regulations 

  • Review customer power-of-attorney documents

  • Validate pricing and other required documents 

• Maintain existing customer account data include: name and address changes, client billing routing details, and rates

• Secure required signatures and ensure the availability of required documents

• Work closely with colleagues to try and identify data related problems and assist with resolving them.

• Ensure high quality data is collected and maintained. 

• Perform other related duties as assigned by management. 

• Adhere to established policies and procedures.

KNOWLEDGE & SKILLS

• Strong customer service orientation

• Excellent written, verbal and listening skills

• Ability to accurately record data

• Ability to work independently under a tight schedule

• Ability to prioritize workflow

• Ability to reflect a professional company image

• Attention to detail / accuracy

• Strong interpersonal and communication skills (oral and written)

• Tech savvy and experience with Salesforce.com is preferred 

WORK EXPERIENCE – MINIMUM REQUIRED

3 years of related experience

EDUCATION

Required: High School/GED or equivalent

CERTIFICATIONS DESCRIPTION

COMPETENCIES

Business Acumen and Straight Talk

Inclusion and Collaboration

Customer First Focus

Leading and Developing

Agility

Accountability

At Livingston, we are committed to fostering a flexible, growth-oriented environment where you can thrive. Our culture is built on respect, recognition, and collaboration, and we empower our team with trusted expertise, continuous learning opportunities, and long-term support. We offer competitive compensation, comprehensive benefits, and a transparent pay philosophy aligned with market data and job-related factors.  

Base salary is one component of our total rewards package which also includes incentive opportunities, benefits, and professional development. Salary ranges are established by location and reflect relevant factors such as skills, experience, and market conditions. The good-faith salary range for this position is 18.83-29.09 USD. Actual compensation will be determined based on these factors and may vary accordingly. 

Diversity, Equity, and Inclusion at Livingston 

We are proud to be an inclusive employer and welcome applications from individuals of all backgrounds, experiences, and perspectives. Inclusiveness makes us stronger and better at what we do.   All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. 

Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. 

Job Type: Full Time 

Location: NY Amherst - US083, HomeOffice Florida, HomeOffice Georgia, HomeOffice Illinois, HomeOffice Indiana, HomeOffice Massachusetts, HomeOffice Michigan, HomeOffice Minnesota, HomeOffice Missouri, HomeOffice New Jersey, HomeOffice New York, HomeOffice North Carolina, HomeOffice Ohio, HomeOffice Pennsylvania, HomeOffice South Carolina, HomeOffice Texas, HomeOffice Virginia, HomeOffice Wisconsin