Digital Communications Specialist

About the Role

Title: Digital Communications Specialist

Location: Paddington, Boston United States

time type: Full time

job requisition id: REQ-28709

Job Description:

We are seeking a highly motivated and detail-oriented Digital Communications Specialist to join our team. In this role, you will play a key part in managing and executing our digital communication strategies, including social media, website content, and digital campaigns. You will collaborate with cross-functional teams and external partners to ensure the delivery of high-quality, engaging, and impactful digital content that aligns with our brand and business objectives.

Key Duties & Responsibilities

• Maintain the social media content calendar, coordinating assets, approvals, and publishing for organic and paid content with a high level of accuracy, consistency, and channel-appropriate voice.

• Support community management and social monitoring, identifying and flagging issues or trends for the broader team.

• Help manage the Vertex web estate, including publishing, and maintaining site inventory.

• Edit content across channels, ensuring accuracy, consistency, and adherence to channel‑specific voice and tone.

• Support paid digital media campaigns by coordinating assets, timelines, and updates with agency partners.

• Coordinate reviews and gather inputs from subject matter experts and stakeholders to ensure timely execution of deliverables.

• Support the regulatory review process by preparing and submitting materials, tracking feedback, and implementing approved changes.

• Help track and compile performance metrics, supporting basic reporting and optimization efforts.

Required Education Level

• Bachelor's degree in Communications, Marketing, Digital Media, or related field.

Required Experience

• Strong experience in digital communications, social media, or a related role.

• Agency experience is an asset.

Required Knowledge/Skills

• Strong organizational skills and attention to detail, with reliable follow through.

• Hands on experience executing social media content.

• Ability to manage multiple workstreams in a fast paced environment.

• Collaborative, responsive, and open to feedback.

• Familiarity with social platforms, content management system (CMS) tools, and basic analytics.

• Clear written and verbal communication skills.

• Experience proofreading various styles of copy and editing for grammar and voice.

• Curious, proactive, and motivated to build a broad digital communications toolkit.

Other Requirements

• Ability to work effectively in a global, highly regulated environment.

• Strong written and verbal communication skills in English.

• Flexibility to adapt to changing priorities and manage multiple projects simultaneously.

• This role is based in London, UK with a hybrid schedule (3 days/week on-site).

• Willingness and ability to work an adjusted schedule up to 1-2 days per week as needed to enable collaboration with global teams based in US EST..

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Flex Designation:

Hybrid-Eligible Or On-Site Eligible

Flex Eligibility Status:

In this Hybrid-Eligible role, you can choose to be designated as:

1. Hybrid: work remotely up to two days per week; or select

2. On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time.

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Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.