Digital Content Specialist

About the Role

Title: Digital Content Specialist

Location: Sydney , Australia

Reference number

106400-44186873

Occupation

Project Management, Communications Marketing and Media

Work type

Contract / Temporary

Location

Sydney City

Job Description:

You can be part of the team that enables significant service improvements for our people.

You're ready to help shape our narrative. Your expertise will amplify the impact of initiatives, foster public trust and ensure our stakeholders are engaged and empowered by what we do.

In this role, you'll:

Join a high performing team delivering Transport for NSW's OneCX program of work. You will lead content design practice within the team, guiding 3 senior content officers in uplifting Transport for content to meet NSW Government accessibility, usability and content design standards, and publishing it on nsw.gov.au

You will lead digital content strategies to deliver content projects in a fast-paced, complex environment. Your advanced UX knowledge, content design and stakeholder engagement capabilities will see you drive content excellence, lead cross-functional collaboration, and deliver end-to-end content solutions.

This is a 24-month temporary fixed term position based in our Macquarie Park Office. There are hybrid working arrangements in place adhering to the Workplace Presence policy.

Find more information on the role by viewing the Role Description and Information Pack.

About you

Your expertise in content design, combined with confidence presenting to and influencing stakeholders, and driving multi-team collaboration, are to key to success in this role. You can lead workflows, manage competing priorities and optimise performance through data-driven insights.

You are:

• skilled at leading end-to-end content planning, writing and publication

• experienced in working within complex digital ecosystems

• knowledgeable in the NSW Government Design System, content standards and accessibility best practices

Experience working in Agile will be highly regarded.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available. 

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

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