Transitions Specialist

About the Role

Title: Transitions Specialist

Location: Fulwood England GB

Type: Full-time

Workplace: Hybrid remote

Job Description:

Our purpose

Inspiring and empowering our people to create a positive difference for themselves, our clients and the planet

Sustainable Energy First is an energy and sustainability consultancy, founded to solve energy management problems in very large, complex commercial estates.

This remains the core of our business driven by a commitment to sustainability and the goal of reducing our clients’ carbon footprint.

The Role in a nutshell

As a Transition Specialist at Sustainable Energy First, you will play a crucial role in managing site acquisitions and disposals for our customers. This helps to ensure our customers are not paying for sites which aren’t their responsibility and for new store acquisitions which directly impact’s preventing any disconnection issues.

You will work closely with various other departments and customers to ensure we maintain high-level of communication and efficiency in processing change of tenancies. The work you do will have a direct impact on the overall portfolio quality that facilitates the organisation, achieving our business objectives and exceeding our clients’ expectations.

Key Outcomes

Change of Tenancy Management

Responsible for the effective and timely management of Change of Tenancies.

Liaise with Supplier/Customer.

Working towards change of tenancy submission deadlines.

Administrative Tasks

Obtain first/final invoices from supplier.

Work with suppliers to ensure change of tenancies are processed efficiently.

Collaboration

Working closely with Customers, Analysts and Strategic Account Managers to communicate change.

Communicate with suppliers to resolve change of tenancy issues and general queries.

Problem Solving

Resolving change of tenancy issues and delays.

Impact on Efficiency

Your efforts will directly influence the overall efficiency and effectiveness of change of tenancies, helping the organisation achieve its business objectives and exceed client expectations.

Requirements

Strong problem-solving skills: The ability to adapt to evolving business needs is a must as is the need to resolve any issues promptly.

Attention to Detail: Ensuring accuracy in change of tenancy data and identifying discrepancies.

Proficiency in IT: Basic IT skills required; any excel skills are a bonus.

Strong Communication Skills: Effective communication with suppliers and internal teams to resolve discrepancies and ensure smooth operations.

Organizational Skills: Managing multiple COTs and tasks efficiently requires strong organizational abilities.

Time Management: Ability to manage multiple clients, prioritising workload and meeting deadlines is vital for maintaining workflow efficiency.

Accountability: Taking responsibility for ones’ actions and decisions is essential for trust and reliability within the team.

Collaboration: Working well with others, valuing diverse perspectives, and fostering a collaborative atmosphere are key to team success.

Continuous Learning: A commitment to personal and professional growth ensures that you are efficient and able to exceed expectations.

Benefits

Salary: £24,242 per annum

Holidays: 25 days + bank holidays + your birthday off, increasing to 30 days on length of service

Hybrid working - you must be able to commute to our Lytham office 2 days p/week

*Please note: we are moving to Fulwood this Autumn

Flexible working - including the ability to bank up to to 5 extra days off per year

Gym contribution

Long service awards

Private Medical Insurance

Enhanced paternity/non-pregnant colleague and maternity/pregnant colleague leave

Simply Health scheme

Challenging work and development opportunities

Inclusion and Belonging

We believe that diversity is more than a commitment, it’s at the heart of who we are. We aim to create an environment where everyone feels respected, valued, and empowered to bring their whole selves to work.

We celebrate different perspectives, backgrounds, and experiences because we know they make us stronger, bolder and more imaginative, which link to our core values. By fostering a culture of belonging, we aim to provide a workplace where every voice is heard, and every individual can thrive.

Our culture has been set up to bring the best out of our people. If we sound like the kind of business where you’re ready to take the next step, then we look forward to hearing from you!