Ecommerce Virtual Assistant

Job description

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CPT-9471 Ecommerce VA

REQUIRED SERVICE: E-commerce/Business Support

REQUESTED EXPERIENCE TIER LEVEL: Junior level

MIN. HOURS/WEEK: 10-20 hours/week

SHIFT TIME ZONE: EST

SHIFT HOURS: TBD

SHIFT DAYS: M-F

Number of VAs: 1

GENDER PREFERENCE: N/A

LANGUAGES SPOKEN/PREFERENCE: English

ACCENT PREFERENCE: Neutral

REGION PREFERENCES: N/A

Ecommerce VA

Job Description:

We are seeking a highly skilled and detail-oriented Virtual Assistant with experience in e-commerce operations, specifically with Amazon and Walmart platforms. The ideal candidate will assist in product research, supplier outreach, inventory management, and customer relations, with a strong focus on identifying profitable products and reliable suppliers.

Key Responsibilities:

• Conduct product research for Amazon and Walmart platforms

• Analyze product data using Keepa and SellerAmp

• Perform supplier and distributor outreach (email + phone) to vet authorized suppliers

• Monitor and manage inventory restocking

• Respond to and manage customer inquiries and support

• Assist in building supplier relations and identifying potential distribution opportunities

• Maintain organized records of outreach and follow-ups

• Collaborate with client to continuously improve product sourcing strategy

Qualifications:

• At least 1 year of experience in e-commerce operations (Amazon/Walmart preferred)

• Strong experience with product and market research

• Familiarity with Keepa charts and interpreting sales/rank data

• Confident in making outreach calls to suppliers

• Excellent written and verbal communication skills

• Strong organizational and problem-solving skills

• Ability to work independently and follow standard operating procedures

• Tech-savvy and quick to learn new tools or systems

• Experience in customer support is a plus

Preferred Attributes:

• Experience with supplier vetting and wholesale sourcing

• Previous work with international clients or remote teams

• Comfortable with both email and phone-based communication

Tools & Software:

• Keepa

• SellerAmp

• Sellerboard (view-only if needed)

• Other tools as required by the client (training/guidance provided)

Want to work with this amazing client? Apply now and join 20four7VA! Join the remote world, today.

What we offer:

• Competitive rates

• Weekly payments

• Annual rate increase (based on performance)

• Paid time off

• Paid holidays

• Various open roles are available

• Free training and upskilling

• Constant support and guidance from managers and mentors

• Clear schedules and guidelines

• A vibrant community always ready to support you

• And more!